FAQ

Is Rose Luxe Lash cruelty free?


Yes, we are a cruelty free brand. The lash hairs are collected when the mink naturally sheds.




How many uses can I get from the lashes?


Our lashes can be used 25-30 times with proper care. Check out our application and care instructions here.




Can I change my order?


Once the order is placed, you may contact us and we will try our best to aide you. Unfortunately orders can not be cancelled.




How long does it take to process my order?


It can take 1-3 business days to process before shipping.




Why was I charged customs?


Any orders outside of the United States may be subjected to import taxes, customs duties, and fees levied by your country's customs department upon arrivals.




What is the return & exchange policy?


Please refer here for all policies.




Why Rose Luxe Lash?


We strive to find high quality, soft, lightweight, and durable mink lashes. We are also dedicated to improve our products and keep a high standard for quality.




Can I get my lashes wet?


Our lashes are made of 100% mink hairs, once it gets wet, the lashes may lose its curl and shape.




Can I apply mascara onto my false lashes?


We wouldn't recommend applying mascara. Even though it will help blend with your natural lashes, it can add build-up to your falsies. We recommend adding mascara prior to application. Refer here for application & care instructions.




Does Rose Luxe Lash offer professional MUA discounts?


At the moment we do not offer a discount. We are working on it and will have a MUA program soon.




Does Rose Luxe Lash offer wholesale?


We do offer wholesale. Please follow the instruction here.




Does Rose Luxe Lash plan to expand?


Yes. We will always be working on adding new products to make shopping with us more convenient.





Rose Luxe Lash est. 2019

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